Phoenix Auto Repair

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Monthly Archives: February 2016

We’ve All Heard The Jokes…But Could It Happen?

We’ve All Heard The Jokes…But Could It Happen?

If GM had developed technology like Microsoft, we would all be driving cars with the following characteristics: 1. For no reason at all, your car would crash twice a day. 2. Every time they repainted the lines on the road, you would have to buy a new car. 3. Occasionally, executing a manoeuver such as a left-turn would cause your car to shut down and refuse to restart, and you would have to reinstall the engine. 4. When your car died on the freeway for no reason, you would just accept this, restart and drive on. 5. Apple would make a car powered by the sun, reliable, five times as fast, and twice as easy to drive, but would run on only five percent of the roads. 6. Oil, water temperature and alternator warning lights would be replaced by a single 'general car default' warning light. 7. The airbag would say 'Are you sure?' before going off. 8. Occasionally, for no reason, your car would lock you out and refuse to let you in until you simultaneously lifted the door handl ... read more

Marking Up Parts

Marking Up Parts

I am often asked why auto repair shops markup parts. The fact is, any retailer marks up product. Yes, you may be able to find the part at a lower cost on Amazon or your local junk yard but Amazon and the local junkyard aren’t responsible for the quality of the part nor do they offer a warranty on the part. The responsible auto repair shop insists on quality parts for their customers. “Safety first” really does matter to us! I have seen “do it yourselfers” put cheap parts on their cars…and then a month later they are busy replacing the cheap part with yet another cheap part. That isn’t smart financially and it isn’t really safe. What is included in the parts markup? A warranty of two or more years An expert installing the part A shop that takes responsibility if the part fails There are industry standards for parts markup so rest assured you are not getting “ripped off.” The markup may vary slightly from shop to sh ... read more