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WHY IT TAKES AN EXPERT

DEFINITION OF AN EXPERT

Expert:

Noun – a person who has special skill or knowledge in some field; specialist; authority.

Adjective – possessing special skill or knowledge; trained by practice; skillful or skilled;

Having, involving, or demonstrating great skill, dexterity, or knowledge as the result of experience or training; having or showing knowledge and skill and aptitude; “adept in handicrafts;” “an adept juggler”; “an expert job”; “a good mechanic”; “a practiced marksman”; “a proficient engineer.”

MICRO COMPUTERS

We live in the age of specialists or experts.  Many can still recall the days when people took care of maintaining their own vehicles.  There was even a term for these handy types.  They were called “shade-tree mechanics.”  Where have they all gone?  Cars didn’t used to be so complicated but each year when the new models are rolled off the assembly lines the built in computers make it more difficult for shade-tree mechanics to exist.

Cars have anywhere from 10 to 75 microcomputers on board and all network and talk to each other.  Even for us experts, a scan tool is needed.  This testing device requires software and is then plugged into the car’s data port, telling our technicians what and where the problem is.  The scan tools alone cost between $2,500 - $35,000 each. 

EXPERTISE REQUIRES MANAGEMENT AND TECHNICAL TRAINING

Cars have become increasingly sophisticated but many shop owners and technicians haven’t.  It costs money to buy the equipment to service and repair today’s vehicles and it takes training.  Our education is on-going because there are changes made by manufacturers each year.

WE WANT ONLY THE BEST FOR YOU

Many independent shops are closing their doors because they refuse to pay the money to keep current.  They don’t require continuing education for their staff and they don’t require it for themselves either.  They don’t buy the state-of-the-art equipment because they and their staff aren’t trained to use it.  We keep current in all areas.  Because of this, we attract the best staff.  SmartMoney.com states that “a mechanic you can trust is worth his weight in gold.”  We work hard to be worth our weight in gold each day.

WHY AN EXPERT CHANGING YOUR OIL IS AN ADVANTAGE

The important thing to us is keeping your car in perfect running order.  When we change your oil, we notice other items that need attention now or soon. We prefer to be proactive, not reactive.  This enables us to correct a problem early.  Not only does this save you money, as prevention is always less expensive than a repair, it can keep you from experiencing a breakdown situation.  We care about your safety and welfare and prefer not to see your vehicle come to us by a tow truck.

DEALING WITH AN EXPERT SAVES YOU MONEY AND TIME

We have the equipment and the training necessary to make the correct diagnosis for your car.  Those who don’t have our expertise are “parts replacers” and that costs you in time and money.  The non-expert will just keep replacing parts, and you pay for each part even if it doesn’t fix the problem, until finally the car is “fixed.” It is bad enough that this costs you more money on parts you didn’t need but it also takes more time.

EXPERTS IN CUSTOMER SERVICE

Today’s technology is only as good as those who know how to understand it.  Only a qualified technician can assess the condition of your car.  You can almost always expect a list of recommended services from us but we will also tell you which are crucial and which can wait till sometime in the future.  This way we feel we are working with you to keep your vehicle healthy.  We are always available to discuss your car’s needs.

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2739 W Medlock Dr. Phoenix, AZ 85017 (602) 242-1545