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Software Glitches…Cars Aren’t Immune!

We love our technology…when it works properly.  Nothing is more frustrating than software when it has glitches.  Last year, software related problems in vehicles broke records.  Here is what the National Highway Traffic Safety Administration tells us:

  • In 2015, 615 complaints were reported by drivers to NHTSA
  • In 2016, 202 complaints have already been reported to NHTSA
  • In 2014, 505 complaints were reported to NHTSA
  • Since 2011, there have been a total of 2011 complaints filed with NHTSA

This is problematic because drivers will not want to purchase vehicles they can’t trust and the more complaints logged, the more the lack of trust builds.  This may seem like just a few complaints when we think about how many vehicles are in traffic day in and day out…but on top of the complaints there have been recalls as well.

There have been approximately 200 software-related recalls since 2015.  These recalls have affected over 13 million vehicles!  These software issues have mostly been due to powertrain, vehicle control systems, engine cooling and of course, electrical systems. 

Today's cars have much more electronic hardware than a typical home or office. It's not unusual to have 100 million or more lines of software code operating all the systems in our cars. Sadly, glitches are proving to be the new normal. On average, there's an error in as many as one in every five lines of code, something that can prove not just inconvenient but potentially deadly for car buyers.  This is very costly, not to mention embarrassing for automotive manufacturers as well.

Experts warn that rising recalls and consumer complaints need to be taken as a warning. Until the industry can track and fix these glitches swiftly, before accidents occur, consumers will not feel comfortable with the latest and greatest in vehicle technology. 

The next questions is, can we feel comfortable with autonomous vehicles when we currently have software glitches like these?  Time will tell.

To find out more about the future of vehicles, visit our website at www.fairwayautorepair.com!

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